1. Introduction
Welcome to GoSheets ("we," "our," or "us"). We are committed to protecting your privacy and ensuring
you understand how we collect, use, and safeguard your information when you use our Shopify
application.
This Privacy Policy applies to the GoSheets application available on the Shopify App Store and our
website at gosheets.app.
2. Information We Collect
2.1 Information from Shopify
When you install GoSheets, we access the following data from your Shopify store:
- Order information (order details, customer names, addresses, products ordered)
- Customer information (names, email addresses, shipping addresses)
- Fulfillment data (tracking numbers, carrier information)
- Store configuration (shop name, domain, timezone)
2.2 Information from Google
When you connect your Google account, we access:
- Google account email address
- Permission to create and edit Google Sheets in your Drive
2.3 Usage Information
We automatically collect certain information about your use of our service, including:
- App usage patterns and feature interactions
- Sync history and logs
- Error logs for troubleshooting
3. How We Use Your Information
We use the collected information to:
- Provide and maintain the core functionality of syncing your Shopify orders to Google Sheets
- Process bi-directional updates between Shopify and Google Sheets
- Improve our application and develop new features
- Provide customer support
- Send important service updates and notifications
4. Data Storage and Security
Your data is stored securely on our servers hosted by reputable cloud providers. We implement
industry-standard security measures including:
- Encryption of data in transit and at rest
- Regular security audits and updates
- Access controls and authentication
- Secure API communications with Shopify and Google
5. Data Sharing
We do not sell your personal information. We only share data with:
- Google: To create and manage your Google Sheets
- Shopify: To access your store data through their API
- Service Providers: Cloud hosting and infrastructure providers who help us
operate our service
6. Your Rights
You have the right to:
- Access and export your data
- Request deletion of your data
- Disconnect your Google account at any time
- Uninstall the app, which will stop all data processing
7. Data Retention
We retain your data for as long as you have the app installed. Upon uninstallation:
- Your sync configuration is deleted within 30 days
- Your Google Sheets remain in your Google Drive (we do not delete them)
- Logs are retained for 90 days for troubleshooting purposes
8. Cookies and Tracking
Our application uses necessary cookies for authentication and session management. We do not use
advertising or tracking cookies.
9. Children's Privacy
Our service is not directed to children under 13. We do not knowingly collect information from
children under 13.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by
posting a notice on our website or within the application.
11. Contact Us
If you have questions about this Privacy Policy, please contact us at:
Email: privacy@gosheets.app